|Are all your products shown on your website?|
|Our website features most of our products. If something shows on the website, we have it in stock. (Excluding occasional errors.) |
Anything temporarily out of stock will not show on the website but will show up again as soon as the items are back in stock.
|How often do you receive NEW merchandise?|
|We receive NEW products almost every week. We put them out on Thursday afternoons.|
|On your website the description seems odd for the item I'm looking at. What's up?|
|When we migrated all of our inventory into the new system, some things just didn't transfer correctly. We'll be working on improving the descriptions, the titles and the pictures.|
If you have any questions about a particular item, just ask us. Call 707-445-9686 or email email@example.com.
|I see a product on your website but it won't let me add it to the cart. What's up?|
|Some items cost more to ship than our standard shipping fees. This is generally due to the size or weight of the item. Please call 707-445-9686 or email firstname.lastname@example.org to inquire about shipping rates for those items.|